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Shipping & Returns

Shipping & Returns

Returns Policy

You may only return items that were purchased directly from our web store. Any items purchased from a show, are non refundable and for exchange only.

Returns that are accepted must be returned within 21 days of delivery in the original packaging with no visible wear for a full refund. All items that are being exchanged are subject to a second shipped fee that is charged to the customer -- unless the reason for return/exchange is due to an error on our part.

You should expect to receive your refund within two weeks of shipping your package. This time period includes the transit time for us to receive your return from the shipper (2 to 6 business days), the time it takes us to process your return once we receive it (1 to 4 business days), and the time it takes your bank to process our refund request (1 to 4 business days).

Please contact customer service for a return authorization number (RA) number and return address.                                                                                                                                                              

Shipping

All items are shipped UPS Ground. Expedited shipping is not available at this time. If your order is needed in a quicker fashion, please contact us direct in order to see if anything special can be done.

 

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